EDIT: Woops spelled the title wrong! Hehe.I'm leaving this first part in for your reference, see below as I've halfway solved my problem:-Hey everyone, I have been working on an InDesign doc for a client and my fonts are acting up. I have Helvetica Neue installed (even deleted and re-installed once to try to fix).Helvetica Neue (Normal) shows up in Photoshop with no problems, exactly as expected, however in InDesign when I select Helvetica Neue (Normal) it gives me a very bold font.
Same font and style but a totally different look. I've double- and triple-checked all of the other formatting and nothing else is set differently.-ACTUALLY, sorry for the tangent but I think I just found my problem (wanted to leave the above so you could understand what I was seeing). I have multiple versions of 'Helvetica Neue (Regular)' installed that all have different styles, and it seems perhaps InDesign is using the last found version as that font when it loads up. What made me think of this is in Photoshop there are 5 versions of Helvetica Neue (Regular) and in InDesign there is only 1 version.Can any of you gurus fill me in on which of these is just the standard 'Helvetica Neue' font, if any?
I have:Helvetica Neue Thin (seems pretty thin to me)Helvetica Neue Light (closest match I seem to have)Helvetica 35 Thin (seems a bit too wide maybe?)Helvetica Neue Roman (seems a bit too bold)I don't seem to have just 'Helvetica Neue, Regular'. I'm so confused! =)I can select 'Helvetica Neue, Regular' in Photoshop, but I don't seem to actually have a font named that in my fonts folder. They're all versions of oblique, heavy, condensed, etc.Any ideas?Thanks!Travis. You probably also have PostScript T1 complete family installedI don't know if your message is a reply to mine, but I've only got four very old Type 1 Helvetica fonts (out of umpteen) and a few TrueTyoe fonts of the later Helvetica Neue family, which have the weight described by numbers, and have 'HelvticaNeue' as part of their names. It is possible that Apple name them differently, as Windows just displays the names as 'Helvetica' plus the weight number.
(I've never even seen an Apple computer, apart from in shop windows.). Sorry, I was replying to the original postNothing to be sorry about: it was my misunderstanding.But it is important to note that although the Helvetica Neue fonts have HelveticaNeue as (part of) their Postscript names, individually they show up in InDesign and other font menus as Helvetica 55 and so on, and that is the only difference anyone can see between them and the common or garden 'Helvetica' fonts. As there is no immediately obvious difference between the two families, it's very easy to confuse them should both sets be activated at once. Hey everyone, I thought I had this problem figured out but nope.
=FYI, I'm running WinXP.Here's what I'm experiencing, and it's very frustrating:- I uninstall all copies of Helvetica fonts (all of them, including Helvetica) to start from scratch- If I install Helvetica Neue (Roman), then I have the option in InDesign of selecting Helvetica Neue (Regular) which is great. Then if I install Helvetica Neue (Bold), I still have only the option of Helvetica Neue (Regular), but it appears as bold, as if it overwrites the regular weight.This is really annoying, and I'm not sure what to do. I have a project that requires both the regular weight and the bold weight, but I can only use one of the two. Anyone have any ideas?Thanks,Travis. I uninstall all copies of Helvetica fonts (all of them, including Helvetica) to start from scratch- If I install Helvetica Neue (Roman), then I have the option in InDesign of selecting Helvetica Neue (Regular) which is great.
Then if I install Helvetica Neue (Bold), I still have only the option of Helvetica Neue (Regular), but it appears as bold, as if it overwrites the regular weight.This is really annoying, and I'm not sure what to do. I have a project that requires both the regular weight and the bold weight, but I can only use one of the two. Anyone have any ideas?Hard to figure, except to think that perhaps you are not achieving what you think you are.For instance, are there multiple locations for storing fonts on yours system? Is it possible some Helvetica Neue remains in some out-of-the-way directory even though you have removed all the Helvetica fonts you can find?Are you reinstalling from source CDs or from your copy of the font? It might be that the family linkage is broken in your copy.When ID shows you Regular in the second line of the font selection window, what happens when you try to scroll through the list? Is the other weight simply not present?
Or unselectable? Is there another Helvetica Neue item (top line) as well, with the other weight?Can you get both fonts to work normally in Illustrator, Word, or any other font-using program? Does any other font family exhibit this problem in ID?Maybe one of these questions will lead to something.
Hey Kathleen, thanks for your reply. This is a really odd one. There aren't any additional copies of the font installed. When I remove them from my windowsfonts directory, they are no longer available in the program, so I figure they are only installed in that one place (I've also checked the InDesignfonts folder, etc.)I'm installing fonts from an archive I have which came from an ad agency I do some work for. I'm guessing it's just messed up.When I try to choose different styles of the font (bold, italic, regular) I am only presented with the one option-Regular. When I remove them from my windowsfonts directoryAnything in your WindowsFonts directory is automatically 'active', i.e.
Will be shown on the fonts menu in all your applications—e.g. Word, InDesign—and will stay there as long as it's in WindowsFonts. Most font-management programs tell you to install all fonts somewhere else, except for the twenty or so that Windows reckons it 'must' have, which include Times New Roman and Arial; but neither Helvetica nor Helvetica Neue is among those in Windows.
To activate any font, you must tell your font manager where its file is, and deliberately choose whether or not you want to activate it (the font manager then indicates in WindowsFonts where the file is). Naturally, it is tricky to activate both H. Neue, because some applications probably will get confused.If you want both families installed on your computer, you have to use a font-management program, some of which are free.
Are your fonts Type 1 (PFB files) rather than OpenType (OTF files). If so, does your archive include PFM files rather than the AFM and INF files from which the PFMs are created? If so, then your problem may be in PFM files, which contain the information that links families. You might be able to install the fonts correctly if you can dig up the AFM and INF files.
I'm almost certain that these text files (as opposed to the outlines in the PFBs) were unencrypted on Adobe's Type on Call CD-ROM. If you or anyone at the agency still has a copy of Type on Call, you can try installing from AFMs and INFs to see if that makes a difference.If you already have AFMs and INFs, the problem may be in one of them, in which case we should be able to figure out what it is.
Hey guys, me again.Michael thanks for the info but I'm not fully sure if that applies or not. I removed all the fonts from my fonts directory and they were unavailable in InDesign, then installed the ones I needed and they were available, except some didn't seem to work properly (regular shows as bold). Maybe a font management program can help with that though, to separate the Roman from Bold weight? I really only have the base windows fonts, and whatever was installed with Photoshop/Illustrator/InDesign/Office, and then these Helvetica Neue fonts.Gerry, the fonts I'm working with are all OpenType (all of the Helvetica Neue ones).I found out that another agency I work with uses Helvetica Neue as a standard (it really is that popular, isn't it) so they're going to try to get me a copy of it for some of their creative material coming up. Unless anyone has any other suggestions (or maybe one of you is already right and I haven't noticed yet) maybe a new set will help.Thanks!Travis. Travis:thanks for the info but I'm not fully sure if that applies or notI was just guessing that a mix-up between Helvetica and Helvetica Neue might be a cause of your difficulty in getting the right font in InDesign. You might have had trouble if both families were in WinNTFonts.
Incidentally, I have Helvetica 55 Roman, Helvetica 55 Roman, Italic, and Helvetica 55 Roman, Bold (they're all from the Helvetica Neue family) and have had no trouble with them, but then I haven't tried them in InDesign CS2, only used them in Word.Helvetica Neue is the standard 'Helvetica' now, and has been for some years. All the members of the family were reworked, and some companies with branches all over the world use it as their standard font, available to printers in everywhere.
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